FAQs > Client Portal > Portal site slow to load

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PROBLEM:
Portal site is slow to load on Vista workstations

SOLUTION:
Run the following to correct this performance issue:

  • Close all instances of Internet Explorer.
  • Click on the Start button in the Windows Task bar
  • Type 'cmd' without quotes in the 'Start Search' text box.
  • Press Ctrl+Shift+Enter
  • Click on 'Continue' when Windows ask for permission to continue
  • Type the following in the command window and press enter: netsh interface tcp set global autotuninglevel=highlyrestricted
  • Type exit and hit enter
  • Start Internet Explorer again and access the portal site



Last updated on March 4, 2010 by N&K CPAs, Inc.