FAQs > Client Portal (3 entries)

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  • Portal site slow to load
    PROBLEM: Portal site is slow to load on Vista workstations SOLUTION: Run the following to correct this performance issue: Close ...
  • Browse button grayed out
    PROBLEM: Browse button to add documents in your portal is grayed out. Note: Portal will only work with Internet Explorer 6 and 7 . Internet Explorer 8 is ...
  • Internet Explorer Add-in
    PROBLEM: When accessing your portal, Internet Explorer returns a messages saying that it requires a plug-in from CCH to be installed. SOLUTION:  ...